Techniques active listening, nonverbal
Through active listening skills of non-verbal language, using the language of our body, we got our correspondent know that show you care, you actively listen. These techniques are: Positive Reinforcement
body: whole body to face hers. Our body should be a reflection of yours. Avoid turning your head. When we listen, we do so from a forward position, moving the entire body from the waist. In speaking, we recover the position.
Look: the gaze on the face of our party, if possible their eyes, without losing the base line of the nose. Look to the lips or lower may annoy. If we find that staring annoys other, we can give you breaks from time to time, looking down. Avoid looking up or sideways.
Nodding, giving approval to move his head, saying yes to the gesture. Our partner will understand that we listen, we understand, we paid attention.
Gestures of the face: we express with facial gestures appropriate emotion to the message of our party. If it's funny, laugh. If sad, sorrowful expression ... etc.
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