Tips to be empathetic when listening:
* Do not evaluate, prosecute or disqualify.
* Be alert for body language.
* Imitate facial expressions or body positions.
* Maintain cordiality, according to your thinking and talking about the issues that the party considers important.
* physical and mental disposition to pay attention to the central messages of the speech.
* Understand the message, putting in place.
* perceive the feelings, values \u200b\u200band emotions of the interlocutor.
* Understand the views.
* Understand their different world view.
* Offer help.
0 comments:
Post a Comment